Jun 18, 2025
🔥 Want or Need? The Truth About Customer Satisfaction 🔥
Are your sales tactics building loyalty—or just closing deals?
In this episode of The Leadership Quicktake, we dive into the high-stakes world of customer relationships and challenge the age-old sales mantra: “The customer is always right.” But what if what they want… isn’t what they need?
🎯 Discover why listening is your most powerful sales tool
💡 Learn how to shift from transactional selling to transformational relationships
🚫 Avoid the trap of short-term wins that lead to long-term regret
💬 Real talk on buyer’s remorse, trust-building, and the real cost of manipulation
Whether you're a business leader, sales pro, or customer experience strategist, this episode will reshape how you think about value, trust, and what it really takes to create happy, loyal customers.
👉 Watch now and ask yourself: Are you selling what they want—or delivering what they truly need?